Changing or cancelling a booking
Once a booking has been made, the booking can only be changed to another property by treating the original booking as a cancellation.
The dates of the holiday letting may be changed within the same year providing the same property is available for the new dates and the owners accept the change. In this case, a £30 re-booking fee and any rental difference is payable by the guest to Cornish Riviera Holidays.
Cancellation for any reason is the total responsibility of the guest. Cornish Riviera Holidays advises the guest to organise comprehensive insurance.
Any cancellation or amendment, for whatever reason, must be confirmed in writing and received prior to the commencement of the holiday letting. Upon receipt of any cancellation Cornish Riviera Holidays will endeavour to re-let the property for the period concerned or any such part thereof as may prove possible. If such a re-letting can be arranged then Cornish Riviera Holidays shall, at its sole discretion, refund the monies paid less any and all costs incurred in re-letting, including a £36 administration fee. If the property is not re-let for any reason then the guest is legally liable for the full rental.