Methods of payment

Book and pay online

1.  Once you have completed the "Book property" page, click "Book and pay online".

2.  Enter the required card details carefully and click "authorise payment". Due to the new EU directive we accept debit cards only (no surcharge).

3.  You will promptly receive an email detailing your request which will be followed by an emailed receipt once your booking has been accepted.  Only at that point will the payment be made.

4.  We will then send you a receipt by post detailing your booking and showing when the balance payment will be taken from your card (28 days before arrival).

5.  The final payment will be taken from your card 28 days before your arrival and we will send you a receipt and details of key collection.

6.  Within 2 weeks following your departure, we will credit the damage deposit to your card, subject to the property being left in good order. If you have chosen to use different cards for your payments we will refund to the last card used- if over £100 and unless otherwise requested.

Book online and pay by cheque

1.  Once you have completed the "Book property" page, click "Book and pay by cheque".  You will promptly receive an email detailing your request which will be followed by an email once your provisional booking has been accepted.  This will be held for 4 working days to allow time for the cheque payment to be sent.  Please write your booking reference on the back of your cheque.

2.  Once we have received your cheque, we will  send you a receipt by email confirming your booking and showing when the balance will be due (28 days before arrival).

3.  On payment of the balance we will send you a receipt and details of key collection.

4.  Within 2 weeks following your departure, we will return your damage deposit by cheque, subject to the property being left in good order.

Book by phone and pay by cheque

1.  If you prefer, telephone us to make a provisional booking which will be held for 4 working days to allow time for postage.

2.  Complete a booking form (yellow page at the back of our brochure) or downloaded from our website and send it together with your cheque.

3.  Once we have received your cheque, we will  send you a receipt by email confirming your booking and showing when the balance will be due (28 days before arrival).

4.  On payment of the balance we will send you a receipt and details of key collection.

5.  Within 2 weeks following your departure, we will return your damage deposit by cheque, subject to the property being left in good order.

 

01736 797891