Damage deposit and booking fee
There is a £25 non-refundable booking fee on all bookings.
A damage deposit of £100 is payable with the balance of rental by the due date and will be refunded within 2 weeks provided that the property is left in an acceptable condition and no expenditure is required to rectify any loss or damage to the property (reasonable wear and tear excluded).
With effect from 5th January 2022, the damage deposit will be increasing to £200 and is still payable with the balance of rental.
The damage deposit will be returned by the same method it was paid.
The guest is totally responsible for the property and is expected to take all reasonable care of it. The property must be left in a clean and tidy condition, otherwise an extra cleaning charge could be made.
Should the guest or any of the guest’s group or guests vacate the property after 10am on the day of departure or leave the accommodation in an unacceptable condition for occupation by the following tenants, the guest will be liable for all costs in making good damage, breakages, missing items, loss of income and cleaning charges as incurred.
Where any costs incurred exceed the damage deposit held, the guest will be liable to pay the excess charges.